FAQ

Yes, we’ve got a buggy station for you to park up at while enjoying your time at Dinotropolis. This is at the downstairs entrance, so please do not bring your buggy upstairs unless your child is under three months old. There are baby changing and breastfeeding facilities in the centre.
Yes, we’ve got a buggy station for you to park up at while enjoying your time at Dinotropolis. This is at the downstairs entrance, so please do not bring your buggy upstairs unless your child is under three months old. There are baby changing and breastfeeding facilities in the centre.
Our park is DDA compliant and facilitates disabled access throughout. Dinotropolis is a place where everyone can enjoy.
The play park is located closest to the Thames Upper Mall car park. This is the car park that’s used for the cinema.
Yes, Dinotropolis is fully air-conditioned so your Dino Rangers can enjoy the park no matter what the weather is like over the Summer months.
There are no height restrictions throughout the park. We have a soft play zone for ages 18 months to 3 years old and we do ask that this is respected, but older siblings and parents can, of course, accompany them. In the 3 story Dino Jungle, the guidelines are ages 4-12.
Absolutely, Dinotropolis is fun for adults too! We encourage you to get involved.

We do not offer hot food at the moment. There are still plenty of options to choose from: sandwiches, pastries, biscuits, fruit pots, hot drinks, cold drinks and many more to keep you going.
No, food or drinks purchased outside of Dinotropolis are not permitted within the soft play centre. Visitors are not allowed to bring their own food or drinks into the play area, with the exception of baby food for children under 1 year old. Dinotropolis offers a variety of food and drinks for purchase on-site. Visitors are expected to consume food and drinks in designated areas only and must dispose of their rubbish in the bins provided.
Dinotropolis has taken into consideration dietary requirements for our guests, this includes food allergies and intolerances such as Gluten and dairy. Please take the time to view our menu online.
Sorry, our cafe does not have any halal meat options at this time.

We typically cater for parties for up to 30 guests, however we can accommodate larger parties. Larger parties will need to be pre-arranged with the front of house team. Please email enquries@playcentral.fun for more details.
We have different party packages. Please click on this link for more information
Yes, Dinotropolis can be hired privately. A quotation can be provided upon specific request.
In total a party lasts 1 hour and 30 minutes. This includes play time and eating time.
You can bring a birthday cake, please make our staff aware at the time of booking.
You can view the options for your party food on our party page here.

We are open every day of the week (except Christmas day!). Sessions run at 9am, 11am, 1pm, 3pm and 5pm. On selected Saturdays and holidays, we also run a 7pm session. Each session lasts for 1 hour 30 minutes
If you need to call us, you can catch one of our Dino Rangers by calling 01322 876127
Coming to visit Dinotropolis? Here's our full address for you, tread carefully...Dinotropolis, UPPER PLAZA BluewaterDartford, Greenhithe, DA9 9SG.If you're visiting us by car, the best place to park is Upper Thames Walk. This is the car park that's used for the cinema and we're located right beside it. Keep your eyes peeled for dinosaur sightings...
Please note that you need to book online, otherwise we can't guarantee you will be able to enter the attraction. Dinotropolis is completely cashless, we accept Visa and MasterCard

We let everyone in at the start of the session and close the door 25 mins after the start. Please note that if you are running late, you will have your session shorter. After the first 25 minutes of the session staff reserves a right to not let you in but can offer you to reschedule at the next available session. If you turn up in the first 25 minutes, please call the reception. Refunds cannot be provided for late arrival but there might be availability to re-book for a different session. You can re-schedule your session by calling reception or by emailing enquiries@playcentral.fun.
No, you do not have to sign a waiver, but we do ask that you read our Rules of Play and follow them accordingly during your visit to Dinotropolis. These rules help to keep every little Ranger safe during their visit to the park.

MOST ASKED QUESTIONS